Editorial desk
Get in touch
This page explains how to reach the editorial desk and what the desk can and cannot do. Corrections to published figures are handled first; account support is not something the site can provide.
What the desk handles
The desk deals with the content of this site: figures that are wrong, pages that are out of date, and links that no longer resolve. If a return figure or a bonus term on a page does not match what you are seeing elsewhere, send the page and the detail in question. Corrections to numbers are read and actioned before anything else.
The desk does not run a casino, a sportsbook or a cashier. It cannot look up an account, change a balance, release a withdrawal, verify a identity document or intervene in a dispute with an operator. Those matters sit with the operator and, where relevant, its licensing regulator.
No account support
The site cannot act on anyone's casino account. There is no access to player records, no way to check a deposit or a withdrawal, and no channel to an operator's support team. A message asking the desk to chase a payment or unlock an account cannot be actioned, however it is worded.
If you have a problem with an account held with our partner, use the contact details inside that account or on the operator's own site. For a dispute that cannot be resolved there, the operator's licensing regulator is the correct next step; the desk cannot escalate on your behalf.
How to send a correction
The address for the desk is printed separately on this page, so copy it from there rather than from memory. Put the page title in the subject line and quote the figure or passage you believe is wrong, along with what you think it should say. A link to a published source helps the desk verify a correction quickly.
The desk reads every message but cannot promise a reply to each one. Corrections that come with a source are dealt with first. General questions about how a game works are answered where the desk can, but the site does not give personal advice on spending, and cannot tell anyone what to play.
Email: contact@choyskingdomguide.com. We answer editorial corrections first — if a figure on this site is wrong, say which page and we will check it against the source.
Questions
Can the desk help me get a withdrawal released?
No. The desk has no access to any casino account and cannot contact an operator's support team on your behalf. Use the contact details inside your account with our partner, or the operator's licensing regulator if the matter is unresolved.
What should I include when reporting a wrong figure?
Include the page title, the figure as printed, what you believe it should be, and a link to a published source if you have one. Corrections to figures are read before other messages, and a source makes verification faster.